Customer Service

Select your Location for Customer Service Telephone Numbers:

Self Help Issue Point (SHIP):

Patch Barracks

Patch Barracks

Self-help Issue Point (SHIP)

Location:

Building 2342, Patch Barracks, Stuttgart, Germany

Telephone:

0711-686894-75 (Civilian)

Mon - Wed

09:00 - 15:00 hours

Thu

09:00 - 20:00 hours

Fri

09:00 - 15:00 hours

Sat

10:00 - 14:00 hours

Closed on German holidays

AVAILABLE SELF-HELP SERVICE ITEMS

Common Hardware

    • Sponges for glass ceran stove top
    • Kitchen hood filters
    • Cabinet Knobs, magnets
    • Clothes Rods
    • Weather stripping
    • Child safety Covers
    • Bolts, washers, screws, nails, anchors (various sizes)
    • Curtain hooks
    • Cabinet magnets
    • Light bulbs, covers, globes, starters, fuses
    • Humidifiers

Painting Supplies

    • Drop clothes
    • Paint brushes
    • Roller sets
    • Putty knifes
    • Wire brushes
    • Masking tape
    • Sandpaper
    • Paint
    • Turpentine
    • Paint Thinner
    • Putty
    • Latex paint (D.F. required for more than one gallon)

Bathroom Supplies

    • Shower heads, hoses, rods, hooks
    • Towel bars, racks
    • Drain plugs, chains
    • Plungers
    • Soap dishes
    • Grab bar
    • Glass shelves, brackets
    • Mirrors
    • Toilet seats
    • Toilet paper holders
    • Faucet filters

Download Self Help List 
(pdf-file, 222 kB)

Robinson Barracks

Robinson Barracks

Self-help Issue Point (SHIP)

Location:

Building 195, Robinson Barracks, Stuttgart, Germany

Telephone:

420-6076 (Military)

Mon - Wed

09:00 - 12:00 hours and 12:30 - 15:00 hours

Thu

12:30 - 20:00 hours

Fri

9:00 - 13:00 hours

Closed on German holidays

AVAILABLE SELF-HELP SERVICE ITEMS

Common Hardware

  • Sponges for glass ceran stove top
  • Kitchen hood filters
  • Cabinet Knobs, magnets
  • Clothes Rods
  • Weather stripping
  • Child safety Covers
  • Bolts, washers, screws, nails, anchors (various sizes)
  • Curtain hooks
  • Cabinet magnets
  • Light bulbs, covers, globes, starters, fuses
  • Humidifiers

Painting Supplies

  • Drop clothes
  • Paint brushes
  • Roller sets
  • Putty knifes
  • Wire brushes
  • Masking tape
  • Sandpaper
  • Paint
  • Turpentine
  • Paint Thinner
  • Putty
  • Latex paint (D.F. required for more than one gallon)

Bathroom Supplies

  • Shower heads, hoses, rods, hooks
  • Towel bars, racks
  • Drain plugs, chains
  • Plungers
  • Soap dishes
  • Grab bar
  • Glass shelves, brackets
  • Mirrors
  • Toilet seats
  • Toilet paper holders
  • Faucet filters

Download Self Help List
(pdf-file, 222 kB)

Housing Office (HO):

Patch Barracks Housing Office

Patch Barracks Housing Office

Location:

Building 2342, Patch Barracks, Stuttgart, Germany

Telephone:

0711-686894-6 (Civilian)

Fax:

0711-686894-86

Mon - Thu

07:30 - 16:30 hours

Fri

07:30 - 12:30 hours

Closed on German holidays

Work Reception Office:

Kelley Barracks

Kelley Barracks

Kelley Barracks  
Bldg 3320    

Telephone:
DSN 421-6200
CIV 0711-729-6200

Emergency Number:
DSN 115
CIV 0711-729-115

Opening Hours:  
Mon -Fri 07:30-16:00 hours
Closed on German Holidays   

Service Order Desk:

Telephone:
DSN  421-6200
CIV 0711-729-6200

Emergency Number:
DSN 115
CIV 0711-729-115

Submit Customer Comment Card

Submit Service Order